Made by hand
Ellie's hands to be exact - in her workshop in the Jewellery Quarter, Birmingham. Here they are in action. Every piece is created from silver and 9ct gold, using traditional gold and silversmithing techniques.
Ring sizing can be a bit of a guessing game!
I'm always happy to alter a ring size free of charge if it can be stretched. Stretching is usually possible if going up by one or two sizes maximum.
If your ring needs to go down or alter by multiple sizes then it will need to be cut and soldered. In this case an alteration charge is needed.
Please select your current ring size and your new size from the drop down menus.
If you need to check your size, you can purchase a ring size gauge here. There are some helpful tips in our ring size guide below.
If you need anything at all please email Ellie@ellenlou.com and I will be happy to help.
I use 925 solid silver to craft the majority of jewellery pieces. Any items with gold elements use 9ct solid rose or yellow gold. All chain and fittings are 925 solid silver or solid 9ct. The exact material will be listed clearly in the product description. All solid gold items are hallmarked at the Birmingham Assay Office for proof of content.
I offer a comprehensive aftercare service so that you can continue to collect, love & wear your gardening jewellery collections for years to come.
Although silver and 9ct gold are precious metals they are still prone to oxidisation and scratching. These are both natural occurrences and are unavoidable with wear and tear. Having said that - the more you wear your silver jewellery - the less it will tarnish.
Please do get in touch if you would like to have your piece of jewellery refurbed to it's former pristine glory - I'll remove scratches, re-polish and deep clean - it will look brand new again. The cost for refurb and renew is £15 including return postage. Order this service here.
Jewellery is for wearing - not gathering dust in a box. If you need a repair please send your items to the workshop, and I'm sure said piece will be happy to see the light of day and sparkle again!
I am more than happy to alter chain lengths and ring sizes, I would generally like to alter a piece to try and make it right before issuing a refund. I am a small one-woman-band, not an ASOS style buy five sizes and send four back kind of website. I'm sure you know that already! It is easiest to try and work out the correct sizing before the jewellery is made. If a ring sizer would help - you can purchase one here.
Jewellery shopping can sometimes be a guessing game. Especially when buying for somebody else. If you need to send an item back or exchange, you can do so with 14 days of purchase.
Please allow two weeks for your order to be made and dispatched from the workshop.
If you require your order for a specific date or need it urgently please email or call and I will do my best to accommodate. Some items that are ready made in stock may be able to be posted quicker.
If you are local to Birmingham you are welcome to collect from the workshop in the Jewellery Quarter. Please get in touch to organise a suitable day and time.
Dispatch time : 2-14 days
Royal Mail Special Delivery £6.35
Next Day Guaranteed by 1pm
Tracked & insured up to £500
*free for orders over £150
Non jewellery items with a value of less than £20 are sent via Royal Mail First Class.
UPS Express Saver £12
2 to 4 days
Tracked & insured up to £60
Rest of World -
Royal Mail International Tracked & Signed £12
5 to 28 days
Tracked & insured up to £50
*not a guaranteed service.
UPS Express Saver £27
2 to 6 days
Tracked & insured up to £60
*Please be aware that delays in customs are possible and duty may also be applicable.
If you're unsure about your ring size, here are some handy tips to help assist.
Tip 1: The most accurate method - visit a local jewellers to have your measurement taken.
Tip 2 : Purchase a ring sizing gauge and take the measurement of your finger yourself.
Tip 3 : Request a printable ring size guide to work out your size from an existing ring.
The thicker the ring, the tighter the fit. If you're ordering a wide ring then it may be a good idea to go for a size larger.
Wait until your fingers are at a comfortable room temperature before measuring. They can shrink half a size in the cold and expand when hot.
The ring sizes are measured in standard UK alphabetical sizes.
For help in converting your size to a UK size please refer to a ring size conversion chart or get in touch and I can work it out for you.
If you require a different size - such as a half size, please enter it in to the custom size option box. I make all rings to order so any size is possible.
Gardening is a relatively new passtime of mine. Discovered during the pandemic lockdowns. The garden has very much become my saviour. When life gets a little too much, I'll go bug hunting and leaf sweeping. You can read more about my creative journey in my journal.
I'd love to hear from you. My bespoke design and make service can bring your idea to life.Go to bespoke